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john haley

Muni train switchbacks insult San Francisco riders, says watchdog panel

Jerold Chinn, SF Public Press — Aug 10 2012 - 11:41am

Hate it when you’re late to work because the Muni driver tells you to get off the train? You’re not the only one. San Francisco’s civil grand jury — a kind of officially sanctioned panel of city residents who report on what doesn’t work in county government — recommended on Thursday that Muni officials do away with the practice of switchbacks. That’s when riders are forced off a Muni train before it makes its usual final stop, and heads in the opposite direction to make up for lost time elsewhere. Muni downplayed the report. “We recognize that anytime you do a switchback, it has an inconvenience to the riders,” Haley said. “So we do everything we can to minimize that,” said John Haley, Muni’s director of operations.

Muni looking to quicker system for boarding buses

Jerold Chinn, SF Public Press — Sep 7 2011 - 3:16pm

Since installing Clipper Card readers on the front and back doors of Muni buses, riders have wondered if Muni would ever go to an official all-door boarding system. At Tuesday's San Francisco Municipal Board of Transportation meeting, Muni chief Ed Reiskin said it could happen in 2012.

A systemwide all-door boarding would speed up boarding on Muni buses and reduce travel time for riders, according to Muni officials. 

Muni: In elusive quest for 85% on-time performance, computers are displacing eyes on the street

Jerold Chinn, SF Public Press — Nov 18 2010 - 12:11pm

Transit agency says tech will help it turn corner, but money remains tight

Multimillion-dollar vehicle-monitoring technology installed at Muni headquarters is at the heart of a new initiative aimed at solving the transit system’s never-ending performance problems.

By investing $13.6 million in the NextMuni satellite tracking system and a new 24-hour vehicle monitoring center, San Francisco transit officials promise major improvements in keeping the city’s more than 1,000 buses and trains running on schedule. Already this year, Muni Metro trains in the Market Street tunnel are speeding up, they said.

But Muni managers are still struggling with the question of how to get the most out of this new technology to increase performance at a time when budget pressures make it increasingly difficult to do that.

SFMTA faces parking citation shortfall; Muni Metro delays addressed

Jerold Chinn, SF Public Press — Nov 8 2010 - 11:39am

The San Francisco Municipal Transportation Agency is facing a $5.8 million deficit for the first budget quarter of 2011. The move of parking control officers to patrol special events and construction projects from regular duties is the main cause of loss in revenue for the agency. Also, officials addressed recent Muni Metro delays in the past two months, causing frustration with Muni riders.

Muni update: Plan in the works to restore Muni service

Jerold Chinn, SF Public Press — Oct 11 2010 - 2:05pm

A subcommittee of The Muni Restoration Task Force met for the second time on Oct. 8 to discuss how to fully restore the service cuts made in the May and how to increase performance.

John Haley, director of transit operations and management, presented a nine page draft of several proposals to increase reliability and travel time for commuters. The task force looked at solutions that the agency would be able to implement within the next year.

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