Muni’s on-time performance showed little improvement during the last three months of 2011. According to the latest numbers from the transit agency, Muni was on-time 71.7 percent of the time, up from 71.1 percent from the previous quarter.
The city mandates that Muni hit an 85 percent goal, which was approved by voters in 1999 through passing Proposition E. The transit agency has yet to meet this goal.
“The numbers are what they are, but we are more focused on improving our customers’ experience on the system,” said Muni spokesman Paul Rose.
The report covers the first six months of Ed Reiskin’s reign as director of transportation. Reiskin was appointed by the Municipal Transportation Agency’s board of directors last July.
Reiskin is taking a major step in an effort to improve service by finally allowing all-door boarding on Muni buses starting July 1.
Rose said once all-door boarding is implemented, the system should see “immediate positive impacts,” such faster boarding times, reduced travel times and more reliable service.
There is some good news to report. Unscheduled absences by transit operators went down from 13.9 percent to 12.2 percent during the last three months of 2011.
The transit agency’s directors will discuss the latest report at their 1 p.m. Tuesday meeting at City Hall along with their two year budget and a proposal to give out free Fast Passes to the city’s youth.
