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San Francisco Tries to Cut Down on 911 ‘Butt Dials’

Mission Local

With an increase in calls and a shortage of people to answer them, San Francisco’s Department of Emergency Management instituted a new campaign,  Make the Right Call,  aimed at reducing unnecessary — and accidental — 911 dials.

“A large portion are, for lack of a better word, ‘butt dials,’ ’’ said Francis Zamora, the agency’s director of external affairs.

Around 30 percent of all calls to 911 in San Francisco are unintentional.

Read the story at Mission Local.