Investigation of Wells Fargo Sales Practices Details ‘Dramatic Failure’

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A sign outside a Wells Fargo branch. Creative Commons image by

By Peter Jon Shuler, KQED News Fix

Senior management at San Francisco-based Wells Fargo contributed to a failure of culture that tarnished the bank’s reputation and injured customers, according to a scathing report released Monday by the bank’s board of directors.

The findings of the report are the result of an investigation launched by a committee of board members last September following revelations that bank employees had opened millions of unauthorized accounts to meet aggressive sales goals.

Read the complete story at KQED News Fix.

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