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on-time performance

Muni train switchbacks insult San Francisco riders, says watchdog panel

Jerold Chinn, SF Public Press — Aug 10 2012 - 10:41am

Hate it when you’re late to work because the Muni driver tells you to get off the train? You’re not the only one. San Francisco’s civil grand jury — a kind of officially sanctioned panel of city residents who report on what doesn’t work in county government — recommended on Thursday that Muni officials do away with the practice of switchbacks. That’s when riders are forced off a Muni train before it makes its usual final stop, and heads in the opposite direction to make up for lost time elsewhere. Muni downplayed the report. “We recognize that anytime you do a switchback, it has an inconvenience to the riders,” Haley said. “So we do everything we can to minimize that,” said John Haley, Muni’s director of operations.

Giving transit workers a boost will help improve the system: mayoral candidate Bevan Dufty on Muni

Jerold Chinn, SF Public Press — Nov 1 2011 - 10:39am
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Can S.F.’s next mayor save Muni? - Part 5

Former supervisor and San Francisco mayoral candidate Bevan Dufty is standing up for the Muni operators. Dufty said he knows what Muni drivers go through each and every day and he wants to help them if he comes mayor. His plan is to offer life coaches to Muni operators and other city employees working on the front lines.

Boost the vehicle license fee to help fund S.F. public transit: mayoral candidate David Chiu on Muni

Jerold Chinn, SF Public Press — Oct 31 2011 - 10:55am
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Can S.F.’s next mayor save Muni? - Part 4

San Francisco mayoral candidate David Chiu said that if he becomes mayor, he will work to get the state to boost the vehicle license fee in order to help cash-strapped Muni. In 2003, when Arnold Schwarzenegger became governor, the first thing he did was slash the vehicle license fee. Chui, who does not own a car and uses a bike and Muni to get around town, won one of three endorsements handed out by the San Francisco Bicycle Coalition.

Make S.F.'s transit system 'magnificent' to lure drivers from their cars: mayoral candidate Terry Baum on Muni

Jerold Chinn, SF Public Press — Oct 28 2011 - 11:38am
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Can S.F.’s next mayor save Muni? - Part 3

San Francisco mayoral candidate Terry Baum said that if she becomes mayor, she would make Muni “magnificent.” She said wants to change the mentality of people who drive cars to give public transportation a chance. Her plan is to transform the Muni subway stations into a museum with mosaics and murals. She said Muni has to be fun and a place where people want to be at. She wants Muni to be the focus of positive energy for riders.

S.F. needs to improve transit service outside downtown: mayoral candidate John Avalos on Muni

Jerold Chinn, SF Public Press — Oct 27 2011 - 5:12pm
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Can S.F.’s next mayor save Muni? - Part 2

San Francisco Supervisor John Avalos, who is seeking the mayor’s job, says Muni has an infrastructure problem within the transit system. He has said that  Muni is too centered in the downtown area. He wants all residents in the city to have better access to Muni and wants to stop the practice of switchbacks, where Muni buses or trains change direction during mid-route.

S.F. should stop syphoning funds from transit agency: mayoral candidate Adachi on Muni

Jerold Chinn, SF Public Press — Oct 26 2011 - 2:08pm
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Can S.F.’s next mayor save Muni? - Part 1

Public Defender Jeff Adachi, a candidate for mayor of San Francisco, said Muni must live up to its voter-mandated on-time performance rate of 85 percent. How does he plan to do that if elected? One of his ideas is to stop city departments from taking resources from the transit agency, known as work orders. Work orders are charges from city departments to the San Francisco Municipal Transportation Agency. Last year SF 311 charged the agency for each customer assistance call related to Muni, which resulted in a $6.3 million bill.

Muni: In elusive quest for 85% on-time performance, computers are displacing eyes on the street

Jerold Chinn, SF Public Press — Nov 18 2010 - 11:11am

Transit agency says tech will help it turn corner, but money remains tight

Multimillion-dollar vehicle-monitoring technology installed at Muni headquarters is at the heart of a new initiative aimed at solving the transit system’s never-ending performance problems.

By investing $13.6 million in the NextMuni satellite tracking system and a new 24-hour vehicle monitoring center, San Francisco transit officials promise major improvements in keeping the city’s more than 1,000 buses and trains running on schedule. Already this year, Muni Metro trains in the Market Street tunnel are speeding up, they said.

But Muni managers are still struggling with the question of how to get the most out of this new technology to increase performance at a time when budget pressures make it increasingly difficult to do that.

Finding the slow buses

Eric Fischer, SF Public Press — Nov 18 2010 - 10:53am

This map shows which San Francisco transit routes have the highest ridership and which adhere most closely to their schedules. Color indicates on-time performance; thickness of the lines indicates ridership.

The 1-California and 30-Stockton, traversing San Francisco’s northern flank, are high-ridership lines (green), with 80 percent or better schedule adherence.

The J-Church, K-Ingleside, T-Third, L-Taraval, and N-Judah Muni Metro lines, and the 14-Mission and 38-Geary bus lines, also have high reliability, with 70 percent or better schedule adherence (yellow).

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