Understaffed S.F. 911 Dispatch Center to Get Computer Help, Additional Hires

By Ted Goldberg, KQED News Fix

San Francisco emergency officials, who have been scrambling to respond to an increasing number of calls to the city’s 911 dispatch center, plan to roll out new technology in the coming weeks that aims to improve ambulance response times.

The center’s staffing problems have been known for some time, but they were highlighted during the massive power outage that took away electricity from around 90,000 Pacific Gas & Electric customers on April 21.

Read the complete story at KQED News Fix.