‘The Race to an Emergency’: KALW News Documentary Traces Path of 9-1-1 Call in Oakland

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The Oakland Fire Department is the designated first responder to an emergency. Left to right: Manny Watson, Gordon Gullete, Rob Thrower and Tracey Chin. Photo by Ali Budner/KALW News

By Martina Castro and Ali Budner, KALW News

If you’ve ever picked up the phone to call 9-1-1, you or someone else probably needed help. Badly. And you probably assumed that after dialing those three numbers, help would come screeching around the corner, lights and sirens blaring.

Well, the residents of East and West Oakland say that depends on where you live. In this special hour-long KALW documentary, “The Race to an Emergency” host Martina Castro and reporter Ali Budner trace the path of a 9-1-1 call in Oakland: from the dispatchers to the emergency responders. And they consider how geographics and demographics figure into a crisis that has been brewing in Oakland for decades.

Listen to the complete documentary  at KALW News.
 

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